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Elevate Fitness Studio
Monthly Performance Report · Prepared by ClarityMetrics
March 2026
Insight Dashboard tier · AI-generated
Performance overview
Monthly MRR
$31,840
↑ +9.4% vs Feb
Active members
684
↑ +28 vs Feb
Monthly churn
3.8%
↓ -0.6pp vs Feb
Class fill rate
74%
⚠ Target: 80%
AI-generated insights
Positive

March was the strongest membership growth month since last April. 61 new members joined — 38% attributed to the "Bring a Friend" promo. The promo cost $640 and generated an estimated $2,900 in first-month MRR — a 4.5× return worth repeating quarterly.

Watch

Class fill rate remains below the 80% target at 74%. Tuesday/Thursday 7am slots are consistently under 50% full while the 6pm slots hit 95%+ and turn away bookings. Capacity is being left on the table every morning.

Opportunity

Members who attend 3+ classes per week have a 94% 90-day retention rate vs 61% for once-a-week members. Nudging low-engagement members (currently 182) to add one more class per week is your highest-leverage retention action.

Alert

22 members on month-to-month plans have not checked in for 18+ days. Based on historical patterns, 60–70% are likely to churn in the next 30 days. Combined MRR at risk: approximately $1,540.

Industry benchmarks
Monthly churn
3.8%Avg: 5.2%
Class fill rate
74%Avg: 71%
Rev per member
$46.55Avg: $42
Member LTV
$1,240Avg: $1,100
12-month MRR trend
Recommended actions — April
1
Run a win-back campaign for the 22 at-risk members: offer a free personal training session if they book a class in the next 7 days. Estimated save: 8–12 members ($560–840 MRR protected).
Owner: Front desk · Target: Apr 2
2
Test an "Early Bird" discount (15% off) for Tue/Thu 7am class bookings made 24+ hrs in advance. Goal: lift AM fill rate from 48% to 65%+.
Owner: Operations · Target: Apr 7
3
Re-run the "Bring a Friend" promo for April — based on March's 4.5× ROI this should be a monthly activation. Cap at 30 referral slots to maintain capacity.
Owner: Marketing · Target: Apr 1
Elevate Fitness Studio · March 2026 · Confidential AI-generated by ClarityMetrics